Your systems are an investment. Our Priority Service Program is a proactive step to help you protect that investment. We are happy to offer our professional services for your peace of mind. We help you reduce equipment downtime and capital expenditures with proper planning and scheduling of preventive maintenance for all your equipment. Our services extends the life of your assets, increases their total lifetime value, and minimizes the occurrence of major repairs. In order to fit in with the way your business operates and to minimize downtime, our technicians act as an extension of your own support team offering solutions and support on site or remotely. Our service offerings are totally flexible and can evolve to meet your needs. SNM prides itself in delivering world class maintenance and support services for its customers.

SNM’s Maintenance Programs

SNM’s maintenance programs provide flexible maintenance and service levels for all of our installations as well as for your existing systems. Our standard maintenance contract keeps your system in the best shape possible and minimizes downtime. We have a strong team of dedicated account managers that are always on hand for customers’ pre and post installation phase. Regular account management meetings will continue to take place to ensure that the system installed is working as required.  We work closely with our customers to ensure there is a smooth transition without any time or cost constraints.

  • On-Call & On-Site Technical Support
  • On-Site Staffing
  • Post-Sales Support
  • Regular Preventative Maintenance Visits by our engineer to check the site is up and working
  • Rapid response on Maintenance call
  • Onsite support during critical events
  • Greater Assurance of trouble-free operation and reduced downtimes
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